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Terms and Conditions

Fees, Enrolment & Refunds

  • Last updated: September 2026. Where a course is purchased online, by telephone, email, WhatsApp or another distance method, consumers will normally have a statutory right to cancel within 14 days. Different rules may apply where services begin or digital content or platform access is supplied during that period at the learner’s express request and with the legally required acknowledgement.
  • A course deposit reserves the learner’s place and is credited towards the total course fee. After any applicable statutory cancellation period has expired, the deposit is non-refundable where BWTA is not responsible for the cancellation, provided it represents a reasonable reservation payment disclosed before purchase.
  • For cancellation more than 30 days before the published course start date, payments made above the deposit will be refunded less reasonable, non-recoverable costs already incurred specifically for the learner, such as awarding-body registration, examination, certification, administration, course materials and payment-processing costs.
  • For cancellation fewer than 30 days before the published course start date, BWTA may retain the deposit and an amount representing its reasonable net losses arising directly from the cancellation. BWTA will take reasonable steps to reduce its loss and will account for costs saved and whether the place is filled. BWTA will not retain more than its reasonable net loss.
  • From the published course start date, no change-of-mind, withdrawal or non-attendance refund will normally be provided. This includes deciding not to proceed or being unable to continue because of personal circumstances. This does not affect statutory remedies where the course is faulty, misdescribed, not delivered with reasonable care and skill, or BWTA is otherwise in breach of contract.
  • The balance of the course fee must be paid by the date stated in the booking confirmation or payment agreement. A learner may not attend or receive continued access while required fees remain unpaid. Acceptance and enrolment remain subject to the entry requirements, course information and conditions disclosed before purchase.
  • If BWTA cancels a course or cannot provide a purchased service, BWTA may offer a suitable alternative date, an appropriate transfer or a refund for the part not supplied. A learner will not be required to accept an alternative where the law entitles them to a refund. Events outside BWTA’s reasonable control will be handled fairly and will not remove statutory consumer rights.
  • Beautiful World Training Academy is VAT registered, registration number 411148637. Published course prices will state whether VAT is included. Students will not be accepted onto a course where the required payment has not been made, unless BWTA has agreed a payment arrangement in writing.
  • Course places, deposits and payments are non-transferable unless BWTA agrees otherwise in writing. Any agreed transfer is subject to availability, outstanding balances and reasonable additional costs. These Terms must be read with the Refund and Cancellation Policy at https://www.bwtraining.co.uk/refund-and-cancellation-policy/. Statutory consumer rights take priority if there is any conflict.

Hours, Attendance & Achievement

  • Students are required to attend on the first day of their course or module at the time stated on their confirmation letter. Failure to attend the first day of your course, or module will preclude your from attending any further part of that course or module and you will not be entitled to a refund of any fees paid or offered an alternative start date or course.
  • Paying for and/or attending a course fully does not guarantee a qualification, diploma or certificate of achievement. Awards of achievement are gained by the successful fulfilment of the criteria set out by the various awarding bodies. The decision of the Office and Heads of Department are final in all cases.
  • Classes will commence promptly at the published times, irrespective of whether all students are present. Classes will not be delayed to wait for latecomers, and teachers are not responsible for repeating work missed. Latecomers may be requested to wait until a suitable break in teaching before entering a class. Class hours can be varied at the discretion of the School’s Chief Operating Officer without prior notice.
  • The School will be closed on all UK public holidays. If a public holiday falls during your course, no extra days will be added to your course nor reduction in fees given.
  • Time off for official religious holidays, booked holidays, planned weddings, medical appointments etc. must be discussed and agreed before application. We recommend that all absence be avoided where possible.
  • For assessment-based courses, you must have a minimum of 80% attendance for teaching in the classroom for each subject/module. Failure to meet this requirement, will result in your expulsion from the school. You must also have 100% attendance in the Student Salon. You are required to spend additional time after the course in the Salon to meet this requirement otherwise it will preclude you from being assessed and qualified. For examination-based courses, you must have 100% attendance of your course. Failure to meet this requirement will result in your expulsion from the school. In addition, if you miss more than 100 hours in total on either a CIBTAC or CIDESCO course, you will not be registered for examination.

Overseas Students

  • Students making arrangements for payment of course fees through overseas banks must ensure that either the fees, or proof of payment from their bank, accompanies their application form. We advise students to mark requests to their banks for foreign exchange as ‘Priority’, being of an educational nature. Bank drafts should be directed to Beautiful World London Ltd 648 Hanworth Road Hounslow TW4 5NP
  • It is vitally important that the remitting bank quotes the full name of the attending student on the details of payment. All bank charges must be prepaid in order that Beautiful World Training Academy receives the amount in full.
  • When paying fees by a direct debit transfer of credit, you must send an application form by mail or fax to the School in advance. State the amount of the transfer clearly on the application form along with the bank details and / or reference number.

General

  • It is regretted that due to the possibility of copyright infringement, the use of video cameras is not permitted. Audio recording equipment may be permitted by specific arrangement.
  • The wearing of the School’s uniform is required for all students unless otherwise stated. Please refer to the ‘Dress Code and Centre Policy Guidelines’ for full details.
  • As all courses are of a continuous nature, no allowance for lateness or absenteeism will be made except with prior consent by the Chief Operating Office and Heads of Department, who also reserve the right to dismiss any student giving justifiable cause for such action. Their decisions in all such matters, will be deemed as final.
  • It is not the responsibility of the School or individual teachers to provide additional teaching hours for students to ‘catch up’ on education missed due to lateness or absenteeism for whatever reason.
  • All course contents, their elements and fees are subject to change without any prior notice to Students at the discretion of the School.
  • Students unable to understand or speak English will not be permitted to take part in practical sessions without the assistance of a suitably qualified interpreter. The interpreter must be arranged and at the expense of the student.
  • Students failing to complete their assessments, variations, ranges etc. during the term of their course will be charged by the hour for any further teaching/supervision/assessing. These sessions will be at the convenience of the School. Check with the Administration department for the current rates.
  • These conditions form the main part of the contract between the School and the Student. The Centre Policy Guidelines (issued separately on request) also form part of this contract and should be read by all students. Only the Chief Operating Officer shall be authorised to alter or waive any of the aforementioned terms and conditions.

Disciplinary

If any student behaves improperly on the School’s premises including any form of cheating during an assessment/exam, damages or removes any equipment belonging to the School will be asked to leave immediately.

Data Protection Act

Beautiful World is registered Data Protection Act 2018 (DPA 2018), and the UK General Data Protection Regulation (UK GDPR). registration number ZA218812. This means that we will not share any of your details with third parties apart from the details required by the awarding bodies for the purpose of registration and certification.